N, S.; S, S. E-Banking Service Qualities, E-Customer Satisfaction, and e-Loyalty: A conceptual Model. International Journal of Social Sciences and Humanities Invention, [S. l.], v. 5, n. 6, p. 4808–4819, 2018. DOI: 10.18535/ijsshi/v5i6.08. Disponível em: https://valleyinternational.net/index.php/theijsshi/article/view/1323. Acesso em: 9 jan. 2025.