Hsu, Shu-Ling. “The Effects of Corporate Social Responsibility on Corporate Image, Customer Satisfaction and Customer Loyalty: An Empirical Study on the Telecommunication Industry”. International Journal of Social Sciences and Humanities Invention 5, no. 5 (May 30, 2018): 4693–4703. Accessed May 19, 2024. https://valleyinternational.net/index.php/theijsshi/article/view/1244.