The Effects of Work-family Conflict, Emotional Exhaustion, Job Performance on Job Satisfaction and (Emotional) Affective Commitment among Small Business in China

Abstract

Purpose – This study aims to analyze the effects of work-family conflict, emotional exhaustion, and job performance on job satisfaction and affective commitment. Design/Methodology/Approach – Through the use of archival study methodology and secondary data analysis, this research will investigate the variables that influence work satisfaction and emotional commitment. To develop a new conceptual framework, this study combined four theories from earlier investigations. Findings – It was discovered that emotional exhaustion and work-family conflict were associated. The ability to perform at work is impacted by emotional exhaustion. Second, job satisfaction is impacted by both emotional exhaustion and job performance. Finally, there is a high correlation between emotional commitment and job satisfaction when it comes to work-family conflict. Research Limitations/Implications – Investigations on the variables influencing job satisfaction and affective commitment among Chinese small businesses are constrained by a number of considerations. Firstly, this study is limited by sample size and data collection method. Secondly, many people are changing the way they work as a result of the pandemic, so there may be more factors affecting job satisfaction and emotional commitment than the ones suggested by the researchers. Originality/value – In this study, the significant influencing factors that have an impact on work satisfaction and emotional commitment are discussed.